R.E.A.L. SmartScan

Terms of Service

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

Table of Contents

  1. 1. Acceptance of Terms
  2. 2. Description of Services
  3. 3. User Accounts
  4. 4. Subscriptions & Billing
  5. 5. SmartScan Direct (Buy Here)
  6. 6. SmartCast Pro — User Content
  7. 7. Price Accuracy Disclaimer
  8. 8. Marketplace Facilitation Disclaimer
  9. 9. Prohibited Uses
  10. 10. Intellectual Property
  11. 11. Privacy
  12. 12. Disclaimers
  13. 13. Limitation of Liability
  14. 14. Indemnification
  15. 15. Cancellation & Click-to-Cancel
  16. 16. Dispute Resolution & Arbitration
  17. 17. Governing Law
  18. 18. Changes to Terms
  19. 19. Contact Information

1. Acceptance of Terms

By accessing or using R.E.A.L. SmartScan (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms constitute a legally binding agreement between you and ThingkTangk Labs ("Company," "we," "us," or "our").

By creating an account, making a purchase, or continuing to use the Service after we post any modifications to these Terms, you accept the modified Terms.

2. Description of Services

R.E.A.L. SmartScan is an AI-powered price comparison and commerce platform that provides:

3. User Accounts

3.1 Registration

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activities that occur under your account.

3.2 Eligibility

You must be at least 18 years old to use the Service or create an account. By using the Service, you represent that you meet this requirement.

3.3 Account Security

You agree to notify us immediately at support@real-smartscan.com of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your credentials.

3.4 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or conduct that harms other users or the platform.

4. Subscriptions & Billing

4.1 Prime Elite — $9.99/month

Prime Elite is a monthly recurring subscription billed at $9.99 USD per billing cycle. Your subscription will automatically renew each month unless cancelled before the renewal date.

4.2 SmartCast Pro — $49/month

SmartCast Pro is a monthly recurring subscription billed at $49.00 USD per billing cycle. SmartCast Pro includes all Prime Elite features plus broadcaster permissions, deal publishing tools, analytics dashboards, and AI credibility scoring. Your subscription will automatically renew each month unless cancelled before the renewal date.

4.3 Payment Processing

All payments are processed securely by Stripe, Inc. We do not store your full credit card information. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

4.4 Price Changes

We reserve the right to modify subscription pricing. We will provide at least 30 days' notice of any price change. Your continued use of the Service after the effective date of a price change constitutes your acceptance of the new price.

4.5 Free Tier

A limited free tier is available with restricted features. We reserve the right to modify or discontinue the free tier at any time with 30 days' notice.

5. SmartScan Direct (Buy Here)

When you make a purchase through SmartScan Direct (the "Buy Here" feature), R.E.A.L. SmartScan / ThingkTangk Labs is the merchant of record. We are responsible for the transaction, including payment processing, fulfillment coordination, and customer service for those purchases.

5.1 Product Listings

SmartScan Direct listings represent products available at the time the listing was created. Product availability, pricing, and specifications are subject to change. We make reasonable efforts to ensure accuracy but cannot guarantee that all listings reflect current inventory or pricing.

5.2 Order Processing

Orders placed through SmartScan Direct are subject to our acceptance. We reserve the right to cancel any order, in whole or in part, for reasons including but not limited to: pricing errors, product unavailability, suspected fraud, or violation of these Terms. If we cancel your order, you will receive a full refund.

5.3 Returns & Refunds

Returns and refunds for SmartScan Direct purchases are governed by our Refund Policy. Physical goods are eligible for return within 30 days of delivery in original, unused condition.

5.4 Shipping

Estimated delivery times are provided at checkout and are estimates only. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

6. SmartCast Pro — User-Generated Content

6.1 Content License

By uploading, posting, or submitting any content ("User Content") to SmartCast Pro, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, display, distribute, and promote that content within the SmartScan platform.

6.2 Content Standards

You represent and warrant that all User Content you submit:

6.3 AI Credibility Scoring

SmartCast Pro content is subject to AI-powered credibility scoring. We reserve the right to restrict or remove content that scores below credibility thresholds or that is flagged for review.

6.4 DMCA Notice and Takedown Procedure

We respect intellectual property rights. If you believe any content on SmartScan infringes your copyright, please send a written notice to our designated DMCA agent containing:

DMCA Agent:
ThingkTangk Labs — DMCA Agent
Email: support@real-smartscan.com
Subject line: "DMCA Takedown Notice"

We will respond to valid DMCA notices in accordance with applicable law. Counter-notices may be submitted following the same procedure with the required statutory language.

7. Price Accuracy Disclaimer

IMPORTANT: Prices displayed on R.E.A.L. SmartScan are provided for informational purposes only and may not reflect current availability, current pricing, or current stock levels at any particular retailer. Prices are sourced from third-party data providers and are updated periodically; however, prices at retailers change frequently and without notice.

We make no representation or warranty that:

Always verify pricing and availability directly with the retailer before making any purchasing decision based on information provided by this Service. For SmartScan Direct purchases, the price displayed at checkout is the binding price for that transaction.

8. Marketplace Facilitation Disclaimer

When displaying prices from third-party retailers (as opposed to SmartScan Direct purchases), R.E.A.L. SmartScan acts as a marketplace facilitator and price comparison service only. In these cases:

Sales tax collection obligations for third-party retailer transactions are the responsibility of those retailers. For SmartScan Direct transactions, we collect and remit applicable sales tax.

9. Prohibited Uses

You agree not to use the Service to:

10. Intellectual Property

All content, features, functionality, branding, logos, and technology comprising the Service are owned by ThingkTangk Labs or its licensors and are protected by copyright, trademark, patent, and other intellectual property laws. The R.E.A.L. SmartScan name, logo, and "R.E.A.L." mark are trademarks of ThingkTangk Labs.

Nothing in these Terms grants you any right to use our trademarks, trade names, logos, or other proprietary information without our prior written consent.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THINGKTANGK LABS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) $50.00.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitation may not apply to you to the extent prohibited by applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless ThingkTangk Labs and its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual property or privacy right; or (d) any User Content you submit.

15. Cancellation & Click-to-Cancel

Easy Cancellation: You may cancel your Prime Elite or SmartCast Pro subscription at any time through your Account Dashboard or by contacting us at support@real-smartscan.com. Cancellation takes effect immediately — you will not be charged for the next billing cycle.

In compliance with the FTC's Click-to-Cancel rule and applicable consumer protection laws:

16. Dispute Resolution & Mandatory Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

16.1 Informal Resolution

Before initiating any formal dispute, you agree to contact us at support@real-smartscan.com and attempt to resolve the dispute informally for at least 30 days.

16.2 Mandatory Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service (collectively, "Disputes") will be resolved by binding individual arbitration, rather than in court. This includes claims based on contract, tort, statute, fraud, misrepresentation, or any other legal theory. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.3 Class Action Waiver

YOU AND THINGKTANGK LABS EACH AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

16.4 Exceptions

Nothing in this Section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened misappropriation of intellectual property rights, or for claims falling within the jurisdiction of small claims court.

16.5 Opt-Out

You may opt out of the arbitration agreement by sending written notice to support@real-smartscan.com within 30 days of first agreeing to these Terms. Your opt-out notice must include your name, email address, and a statement that you wish to opt out of arbitration.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action not subject to arbitration under Section 16 shall be brought exclusively in the state or federal courts located in the State of Delaware, and you consent to personal jurisdiction in those courts.

18. Changes to Terms

We reserve the right to update these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice in the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

19. Contact Information

If you have any questions about these Terms, please contact us:

R.E.A.L. SmartScan — ThingkTangk Labs
Email: support@real-smartscan.com
Website: real-smartscan.vercel.app